Allgemeine Geschäftsbedingungen
Zuletzt aktualisiert: 7. April 2026
1. Acceptance of Terms
By accessing or using Appointr ("the Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, you may not use the Service. These terms apply to all users, including tenant administrators, team members, and customers who book appointments.
2. Service Description
Appointr is an online scheduling and appointment booking platform. We provide tools for businesses to manage calendars, accept bookings, send reminders, and integrate with third-party services. We reserve the right to modify, suspend, or discontinue features at our discretion, with reasonable notice where possible.
3. Account Registration
To use certain features of the Service, you must create an account. You agree to: • Provide accurate and complete registration information. • Maintain the security of your password and account. • Promptly notify us of any unauthorised access to your account. • Accept responsibility for all activity that occurs under your account. You must be at least 16 years of age to create an account.
4. Tenant Responsibilities
If you register as a business (tenant) on Appointr, you are responsible for: • The accuracy of your business information and service listings. • Obtaining necessary consent from your customers for data collection through booking forms. • Complying with applicable laws regarding appointment scheduling and customer communications. • Managing your team members' access and permissions. • Ensuring your use of third-party integrations (e.g., Google Calendar) complies with those services' terms.
5. Acceptable Use
You may not use the Service to: • Violate any applicable law or regulation. • Infringe on the rights of others. • Send unsolicited communications (spam). • Interfere with or disrupt the Service or its infrastructure. • Attempt to gain unauthorised access to any part of the Service. • Upload malicious code or content. • Impersonate another person or entity. We may suspend or terminate accounts that violate these terms.
6. Third-Party Integrations
The Service allows integration with third-party services such as Google Calendar. Your use of these integrations is subject to the respective third-party terms of service. We are not responsible for the availability, accuracy, or policies of third-party services. You may connect and disconnect integrations at any time from your dashboard.
7. Payment Terms
Paid plans are billed in advance on a monthly or annual basis. All fees are stated in the applicable currency and are exclusive of taxes unless otherwise noted. Fees are non-refundable except as required by law. We may change pricing with 30 days' written notice. If you do not agree to a price change, you may cancel your subscription before it takes effect.
8. Data and Privacy
Your use of the Service is also governed by our Privacy Policy. By using the Service, you consent to the collection and use of data as described in the Privacy Policy. You retain ownership of the data you submit to the Service.
9. Intellectual Property
The Service, including its design, code, features, and content, is owned by Appointr and protected by intellectual property laws. You may not copy, modify, distribute, or reverse-engineer any part of the Service. Your business content (logos, descriptions, branding) remains your property.
10. Embeddable Content
We provide embed codes (iframe, JavaScript widget, direct links) that allow you to integrate booking functionality into your own website. You may use these embed codes on websites you own or operate. The embedded content will display an Appointr attribution link. Free-plan users may not remove this attribution.
11. Availability and Support
We strive to maintain high availability but do not guarantee uninterrupted access. The Service is provided on an "as is" and "as available" basis. We will make reasonable efforts to notify users of planned maintenance. Support is provided via email at support@appointr.io.
12. Termination
You may cancel your account at any time from your dashboard settings. We may terminate or suspend your account for material breach of these Terms, with notice where practicable. Upon termination, your right to use the Service ends. We will retain your data for 30 days after termination to allow for data export, after which it will be deleted.
13. Limitation of Liability
To the maximum extent permitted by law, Appointr will not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service. Our total liability for any claim related to the Service shall not exceed the amount you paid us in the 12 months preceding the claim.
14. Indemnification
You agree to indemnify and hold harmless Appointr from any claims, damages, or expenses arising from your use of the Service, your violation of these Terms, or your violation of any third-party rights.
15. Changes to These Terms
We may update these Terms from time to time. We will notify you of material changes by email or by posting a notice on the Service. Your continued use of the Service after changes take effect constitutes acceptance of the updated Terms.
16. Governing Law
These Terms are governed by the laws of Austria. Any disputes arising from these Terms or your use of the Service will be resolved in the competent courts of Vienna, Austria.
17. Contact
If you have questions about these Terms of Service, contact us at legal@appointr.io.